"Worldwide Consruction Equipments Sales & Support"
SALES                        Click to Details our Middle-East Sales Territory
Head Office :
 
  A-107, GOKUL ARCADE,   Telephone :   Fax :
  SWAMI NITYANAND MARG (SAHAR ROAD),   INTERNATIONAL   INTERNATIONAL
  VILE PARLE (EAST),   +91-22-66950422   +91-22-66950420
  MUMBAI-400 057, INDIA   +91-22-66950423  
  Email :     +91-22-66950424  
  Sale :   sales@multiquipinc.com   NATIONAL   NATIONAL
  Information :   info@multiquipinc.com   022-66950422   022-66950420
    022-66950423  
  022-66950424  
 
 
     
 
 WARRANTY
 A.M.C
 DEALER
CUSTOMER
 
   
  WARRANTY  
  View Warranty Periods for different equipments :  
  Limited Warranty  
 
There are no warranties express or implied, made by Multiquip hereunder no products manufactured or distributed by it except the warranty against defects in material and workmanship on new products to the original purchaser, as hereinafter set forth.
 
 
Multiquip warrants products manufactured by it to be free from defects in material and workmanship under normal and proper use and servicing for the periods specified Multiquip’s sole obligation under this warranty is limited to the replacements or repairs, at its designated facility, of only the part or parts thereof as shall appear to Multiquip upon inspection to have been detective in material and workmanship.
 
  A statement giving model and serial number of the product, date of sale to original purchaser and date and description of failure shall accompany all parts.  
 
Any part or parts determined by Multiquip to be defective will be replaced free of charge, F.O.B. Multiquip facility. Parts subject to warranty must be reported to Multiquip within 2 days from the date the part or parts were determined to be defective. Upon request, parts must be returned to Multiquip evaluation. Such request by Multiquip will be made within 7 days of receiving the defective report. This warranty does not apply to any part or parts which have been subject to abuse or unauthorized repairs.
 
 
There are no warranties, express or implied, in addition to the above except as may be provided in writing by Multiquip. MULTIQUIP SHALL NOT IN ANY EVENT BE LIABLE FOR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES.
 
 
THE FOREGOING WARRANTIES ARE IN PLACE IN LIEU OF ALL WARRANTIES OF MERCHENTABILITY AND FITNESS AND SETS FORTH THE ENTIRE OBLIGATION OF MULTIQUIP.
 
 
To avoid misrepresentation with respect to product sold hereunder, the Dealer agrees that no warranties, or other operating guarantees on any product covered by this agreements shall be made in excess of those made by Multiquip.
 
  Warranty Period for Equipments  
 
MQ Compaction Equipment Period
 Rammers, Vibratory and Reversible Plate Compactors, Rollers   One year
 Walk-Behind Skid-Steer Rollers (Rammax)   One year
 MQ Pumps---Dewatering  Period
 Diaphragm Pumps   One year
 Electric Submersible Pumps   One year
 Engine Driven Centrifugal Water Pumps   One year
 MQ Generators, Welders and Light Towers  Period
 Portable Generator and Generator/Welders (less than 10KW)   One year
 Welders (225 amp and above)   One year
 Modular Light Towers – LT series   One year
 MQ Concrete and Masonry Equipment  Period
 Rebar Cutters and Benders   One year
 Concrete Vibrators   One year
 Power Buggies   One year
 Screeds ---Hand-Head, Truss and Hydraulic   One year
 Power Trowels (Walk Behind)   One year
 Street and Table Saws   One year
 Professional Pavement Saws   One year
 Hand-Held Cut-Off Saws   One year
 Mayco and Essick Concrete and Material Pumps and Sprayers  Period
 Mechanical Drive Models   One year
 Hydraulic Drive Models   One year
 Material Pumps   One year
 MQ Mixers ----Portable  Period
 Concrete and Mortar Mixers   One year
 Polyethylene Drums   One year
 Mix-N-Go Polyethylene Burrell   One year
 Steel Drums   One year
 
 
 WARRANTY
 A.M.C
 DEALER
CUSTOMER
 
   
  A.M.C.  
  Annual Maintenance And Service Contracts  
  Annual Maintenance Contract (A.M.C)  
 
Under this scheme, the spare parts for routine maintenance are supplied by us. Repairs, service and maintenance of your equipments in good condition up to a period of 12 months w.e.f the date of the AMC
 
  Annual service contract (A.S.C)  
 
Under this scheme, all spares and changeable shall be supplied by you and we shall at regular intervals visit, repair and maintain your equipment   w.e.f. date of ASC.
 
 
During our AMC or ASC assignment, our Service Engineer shall broadly check the following important aspects:-
 
 
To carry out performance check of the complete machine pressure, speed and drum vibration etc. for any abnormality.
To inspection of oil/ lubricant levels, condition of filters, replacement of consumables and the maintenance schedule
To inspect the condition of hoses and leakage's in the hydraulic and cooling system.
To carry out the performance check of engine, hydraulic pumps and other relevant systems
To render training to your authorized operators and site staff on general maintenance of the equipments.
To perform all repair works that may arise during the normal use of machine.
To attend to your service calls as and when required by you, all in terms of our AMC or ASC.
 
  Terms & Conditions Annual Service Contract -ASC  
 
The Service Contract is offered for a period of 12 months and shall be valid for the specific number of machines covered by the contract.
 
 
Suitable Lifting tackles and / or necessary manpower to handle the components of the machinery shall be provided by you at your own cost as per the requirement from time to time.
 
 
Should there be a requirement of carrying out repairs of any components, the workshop facilities like portable grinders, drills, lathe machines, hydraulic power press, gas/ electric welding equipment, etc., along with their consumables, electric power, proper illumination at the work site etc, shall be provided by you
 
 
Usage of genuine spares shall be mandatory for this contract. We shall make arrangements to provide you with the required genuine spares on a priority basis.
 
 
The scope of the work involves deputation of our Service Engineer to your work-site for inspection & servicing of your equipment covered under the scheme.
 
 
A maintenance schedule shall be made in consultation with your Maintenance / User department and all the maintenance or repairs carried out will be recorded and countersigned by your authorized representative.
 
 
We shall offer 6 (Six) mandatory visits of our Service Engineer to your work-site and additional 4 (Four) visits on Free-of-charge basis.
 
 
We cannot assume responsibility either for any mishap to any plant, machines, etc. or for accidents during maintenance/ repairs to the purchasers or to the third parties occasioned by any cause whatsoever. You may take the necessary insurance in this regard. So far as our own Service Engineer is concerned, we assume liability for accidents during maintenance/ repairs.
 
 
All genuine spares, hardware, consumables like Diesel, Kerosene, etc., emery cloth / paper, cotton waste / rags, wooden kits, sleepers etc.' Are to be provided by you at your own cost.
 
 
Taxes: The labour rates given by us do not include any taxes or duties. The purchaser may deduct TDS as per the rules and provide us with TDS certificates immediately. In case any State or Central Tax, such as, Sales Tax, Turnover Tax, Work Order Tax, Purchase Tax, or any other tax by any other name are levied by the Government Authorities, the same will have to be paid exclusively by the Purchaser.
 
 
Force Majeure Clause: The company shall not be liable or held responsible for any breach or non-performance either in whole or in part or delay in performance in respects of this supply as a result of strike, lock-out, industrial disturbance. Fire break-down or accident to the plant or machine, non availability of imported / indigenous components and raw materials, delay in the disturbances, any act of God, riot/war, insurrection or restrained imposed by the Government, act conditions arising out of similar causes beyond our company’s control and not preventable by reasonable diligence on our part.
 
 
Arbitration: In the unlikely event of any dispute, the same shall be subjected to arbitration in Mumbai Jurisdiction only. All procedures shall be in accordance with the Indian Act 1996 or its revised version.
 
  Validity: This offer is valid for a period of 30 days from the date of our quotation.  
  The terms and conditions can be changed by us without prior intimation.  
 
 WARRANTY
 A.M.C
 DEALER
CUSTOMER